Terms & Conditions

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• Payment Method on File: To ensure uninterrupted service, CL Solutions requires a valid payment method to be maintained on file. All customer payment information is securely stored and processed by Stripe; CL Solutions does not store sensitive card or bank credentials on our own servers.

• Weekly Automated Billing: Services are billed on a weekly basis for all work performed during the previous service period. By providing your payment information, you authorize CL Solutions to automatically charge your payment method on file each week for the balance due.

• Preferred Payment (ACH): We prefer payments via ACH (Direct Bank Transfer). To help our partners keep costs low, CL Solutions offers ACH payments with zero processing fees for the customer.

• Credit/Debit Card Surcharge: Customers who choose to pay via credit or debit card will be subject to a processing fee of 3% per transaction. This fee is passed through to cover the costs associated with credit/debit card processing.

• Scheduling & Changes: We operate on a regular maintenance schedule to ensure your kitchen remains compliant and clean. We require at least 24 hours’ notice for any cancellation or rescheduling of a planned visit to avoid a late cancellation fee.